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Do we really need smart buildings anymore in a hybrid world of work?


The vision of the smart office building — and the broader idea of smart cities — haven’t quite lived up to the perhaps unfair promise attached to them. For our office spaces, once home to a daily 9-to-5 congregation, it hasn’t been exactly certain what the future holds. There have been lofty ambitions to transform the sterile and corporatized environments we frequented daily into thriving and forward-thinking spaces that tapped into emerging technologies like the Internet of Things (IoT), augmented reality (AR), and, of course, artificial intelligence (AI). 

But then COVID-19 struck and the workforce abandoned these spaces in their droves. Since then, “hybrid work” has become the new normal for most, with different businesses adopting different policies – but all among this camp expecting workers to divide their time between the home and the office. But there remain plenty of workers who once commuted in now opting to work remotely most, or all, of the time, leaving many office spaces feeling eerily vacant. Does that mean we should abandon our once-held visions for smart buildings?  

Our changing attitudes to working from the office


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